The casino world and experience in India is unlike anything you can find anywhere else in the world. The most unique thing about the culture here is that there are so many people playing to win. It is, therefore, incumbent on casino companies to cater to the needs of all these different types of players. Because of this, the online casino world in India has evolved over the past few years, mainly shaped by how Indians like to play. Below, we will look at what Indian players look for when playing online.
How Indian Players Rate Casinos
Although the playing culture in India is vastly different from anywhere else in the world, one could draw parallels between what Indian players look for when deciding whether to play at a certain casino and what other players in the world look for.
One of the most important things for Indian casino players is that their money is safe. For this, they look for online casinos that are registered and licensed. When they do this, they have peace of mind in knowing that in case of any issues with their money, there will be recourse if they follow the right channels. They also check that the website is secure through the use of encryption and SSL certificates because, on these sites, Indians submit a lot of personal and banking information.
Second, they highly rate an online casino that offers fast payouts. They do not want to wait for too long to get their money once they request a withdrawal. In the same breath, the fast payouts must be coupled with affordable transaction costs.
As the financial world in India continues to evolve, Indians also look for casinos that can accommodate all the different ways of depositing and withdrawing cash. These payment methods must support the deposit and withdrawal of cash in Indian rupees to keep the transactions as simple, easy and straightforward as possible.
Fourth, we have variety. Indians want online casinos that have a wide variety of games so that they always have several games to play when they are up for it. They also want to know that the online casino they choose has their favourite games.
Mobile penetration in India is very high and this is why a lot of players prefer online casinos that have mobile sites. To sweeten the deal, casinos operating in India must have reliable and secure mobile websites or applications. This makes it easier to play on the move.
In addition to being able to play on mobile phones, it should also be possible to play on an iPad. Some online casinos have specific websites and apps for iPads. The games they have on there are also compatible with the iOS platform, which makes for a much more satisfactory playing experience.
Ease of use of these platforms is very important as no one wants to waste their time trying to understand how a platform works; Indian players just want to open the website or app and start playing.
Welcome bonuses are also high on the list of what Indians look for in an online casino. These welcome bonuses must come in Indian rupees and must not have complicated redemption terms and conditions. A wider variety of welcome bonuses, such as real money, free spins or free games, is appreciated by players who would like to get a feel of the casino before deciding to make it their favourite place to play.
Customer service is also very important to Indian players. They want to know that they can get the help they need when they need it. Because of this, casinos that provide 24/7 customer service are rated very highly in India.
One of the best ways to know which Indian casinos tick all of the boxes above is to conduct online research. If you search specific casinos, you are likely to find out what people’s experience with those casinos is.
Some of the things to look out for include misleading advertising, unresponsive customer care, low quality and a small selection of games, lengthy payouts and misleading licensing claims.
Although the online casino scene in India is unique, some parallels can be drawn between Indian players and their experiences, and players from the rest of the world.